About Us

We are an invaluable referral service offering those with abuse and addiction problems the advice and assistance necessary to arrange for proper treatment. We are here to assist addicts directly, but we also assist family members and friends who need help coping with an addict living in their midst. All of the services we offer are free of charge and completely confidential.

Why do we do what we do? Because we know how destructive addictive behaviour is in the lives of both addicts and their families. All over the UK, there are millions of people struggling with addictions to alcohol, illicit drugs, prescription medications, and compulsive behaviours. We want to do our part to bring an end to the scourge of addiction.

Our Staff: Care and Compassion

One of the first things you will notice about our organisation is the caring and compassionate attitude of every staff member. For example, our counsellors may be trained in all the technical aspects of addiction recovery and clinic operations, but they have not lost that human touch necessary to reach out to those in need.

We are not here to pass judgment on you and your family. We are not here to lecture you and tell you what a horrible person you are for using alcohol or drugs. We are only here to listen to what you have to say and then help you arrange for the treatment you need to get well.

Part of our commitment to helping you get well is making sure the treatment you receive is appropriate to your circumstances. To that end, we put a great deal of effort into listening. Whether we are talking directly to an addict or a concerned family member, we strive to learn as much as we can so that we can effectively serve the needs of the addict.

Our Mission: Helping You Get Well

We want you to know that we established our services with a single mission in mind. That mission is to ensure that every addict who contacts us has every opportunity to access the help he or she needs to get well. Obviously, we cannot force anyone to take advantage of the addiction recovery services offered by our clinics. That’s an individual choice left up to each client.

Having said that, we will take as much time as you need to make sure you fully understand what is available to you. We do not want anyone who calls us hanging up the phone with unanswered questions or unnecessary fears. Our trained counsellors want you to be ready to seek treatment by the time our initial contact comes to an end. We will even help you make admission arrangements if you require.

Treatment Methods

Rest assured the service providers we work with use all of the latest treatment methods that are proven to be successful. For example, the 12-step recovery programme used by Alcoholics Anonymous for over 80 years has arguably been one of the most successful ways of dealing with the psychological issues attached to addiction. Most of the clinics we work with avail themselves of some form of the 12-step programme.

Other treatment options used by our clinics may not necessarily be common among all of them. One good example would be music therapy. When a rehab clinic does offer music therapy, it is because one of their therapists is trained in its use and knows how to use it successfully. However, not every clinic will have the staff necessary to offer it.

We make a point of connecting our clients with treatment facilities offering bespoke treatment plans. We believe customising a treatment plan is a far better approach than the one-size-fits-all strategy of the past. Let’s face it; not every treatment option works equally well for every addict. It is far better to devise bespoke treatment plans that can take advantage of individual strengths and weaknesses.

Treatment Locations

Our central office location is here in England for your convenience. However, we do not provide treatment from our office. Treatment is offered by private, residential rehab clinics in Essex and throughout England. We also have working relationships with clinics in other parts of the UK should that be necessary for your circumstances.

As for the individual clinics, most of them are located in a rural or suburban environment. The reason behind this is one of offering a distraction-free environment that allows recovering addicts to concentrate on their own recovery. Clinics tend to be surrounded by plenty of outdoor space to provide an atmosphere of peace and tranquillity. Outdoor spaces are also used for therapeutic purposes as well.

When you contact us for recovery help, we will do our best to get you into a rehab clinic as close to home as possible. However, consider the fact that sometimes distance can be a good thing. You might want to consider utilising a rehab clinic that completely separates you from your local area so as to mitigate distractions. Obviously, we will leave that up to you.

Now that you know all about us, we would like to know more about you. We urge you to call our addiction recovery helpline right now if you suspect there’s any chance you’re dealing with abuse or addiction problem. If you’re not, we would love the opportunity to set your mind at ease. If you are, we want the opportunity to help you.

As we mentioned earlier, all the services we provide are free and confidential. You have nothing to lose by contacting us today. In fact, you have everything to gain. Getting in touch with us gives you the opportunity to regain control of your life so that you can go on to live addiction free.